Our priority, as always, is to ensure the safety and well-being of our customers, staff and the local businesses that we work with.
Accommodation providers, restaurants and cafes are implementing procedures to minimize the risk of spreading COVID-19 including hand sanitiser stations, staggered meal times, track and trace, deep cleaning and, of course, the use of face masks.
If we have to cancel your holiday due to closure of the hospitality sector or an enforced lockdown here in Cornwall during your holiday, we will issue a full refund, no questions asked.
If you are unable to travel due to international or regional travel restrictions caused by COVID-19 during the period of your holiday, we will issue a full refund.
The following circumstances fall under our standard cancellation policy and although we cannot issue a full refund, we will do our best to provide a better refund than listed in the T&Cs’.
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